Stephen P, Media, PA

Johnanthony Fiorilli, of JA Kitchen and Bath, completely renovated our “powder room”, our two bathrooms, and our kitchen.  These rooms were demolished “to the studs” and completely rebuilt.  We were very pleased with the work he and his colleagues did, have asked him to do other work on our house, and recommend him strongly.  Johnanthony brings to his work excellent building skills, great intelligence and creativity, perseverance, honesty, kindness, and friendliness—and a fine sense of humor, an important asset in dealing with the frustrations of renovation work.  And there were a lot of frustrations on our jobs.  Our house was not well designed, and many shortcuts were taken in its construction.  Being a kitchen-and-bath-renovation general contractor is a very difficult profession, as you’re constantly fitting new wiring, plumbing, appliances, and other work—all the fundamental systems that make a housework–into an existing structure, rather than being able to “start fresh”.  In our case, the difficulty was increased by the “inherited” problems in our house.  And we had problems with delays and incorrect shipments from suppliers, and we caused some problems by changing our minds about some things.  Throughout all of this, Johnanthony worked hard and thoughtfully to solve problems, to figure out new ways of doing things as the structure of the house required initial plans to be modified.  When problems came up, he worked with us to solve them.  When we had warranty issues—bad finish jobs on a couple of our cabinet doors—he made sure that the vendor replaced them and installed the new ones at no cost to us.  Johnanthony was very consultative with us and made it clear that our happiness with our new rooms was his highest priority.  We felt that Johnanthony’s pricing was fair, and he was very clear about his billing process.  We felt that he was completely honest.